800-451-0287

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It is the provider's responsibility to request payment directly from the member for non-covered services. If you have any questions about where to file your claim, please contact the Blue Cross and Blue Shield of Texas (BCBSTX) Provider Customer Service at 1-800-451-0287.Mail the Claim Review form which is located on the BCBSTX provider website. Select Education & Reference. then select Forms. Call BCBSTX Provider Customer Service at 1-800-451-0287. Claim Reviews and Correspondence should be sent to: BCBSTX, P.O. Box 660044 Dallas, TX 75266-0044. Revised: June 2023.1-800-451-0287* Claim Status may be obtained through the Availity Claim Status Tool or a web vendor of your choice. To adjust a claim, call Blue Advantage HMO Provider Customer Service: 1-800-451-0287** Verification does not apply to administrative services only (ASO) plans. All claims should be submitted electronically. Blue Advantage HMO800-451-0287. Get a call from 8004510287? Read comments below to find details about this number. Report unwanted calls to help identify who is calling. 1-800-528-7264. Use Availity to check benefits, eligibility, claims and prior authorize services. ... 1-800-451-0287. BCBSTX Medical Care Management Department Claim adjustments call 800-451-0287* *interactive voice response (IVR) system — to access, you must have document control number (claim number) Blue Choice PPO SM and indemnity plans. Eligibility and benefits contact your electronic connectivity vendor, Availity or other electronic connectivity vendor or call 800-451-0287*Provider Customer Service 1-800-451-0287 Member Customer Service 1-888-697-0683 iExchange (Web-based application used to submit transaction requests for inpatient admissions and extensions, treatment searches, provider/member searches, referral authorization and select outpatient services preauthorizations and extensions) iExchange Web Application16945 Northchase Drive, Ste. 1800, Houston, TX 77060. Email Us: Click here Phone: 800-523-8422 Local Phone: 281-847-8422 Fax: 281-847-8424

800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) For any questions concerning claims adjudication, please contact BCBSTX at 1-800-451-0287. Insurance Basics. Health Care Costs; Types of Health Insurance Coverage; Glossary; FAQs; Buying a Health Plan. How to Enroll for Health Insurance; Get a Quote/Browse and Buy Plans; Premium Tax Credit Estimator;800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)

800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)Eligibility and Benefits IVR Caller Guide. 800-451-0287. Eligibility & Benefits IVR Caller Guide. Hours of Availability: Monday – Friday 6:00 a.m. to 11:30 p.m. (CT); Saturday 6:00 a.m. to 6:00 p.m. (CT); Sunday – Closed. 1 of 6. • Utilize your keypad when possible • Avoid using cell phones • Minimize background noise • Mute your ...1-800-451-0287* Claim Status may be obtained through the Availity Claim Status Tool or a web vendor of your choice. To adjust a claim, call Blue Advantage HMO Provider Customer Service: 1-800-451-0287** Verification does not apply to administrative services only (ASO) plans. All claims should be submitted electronically. Blue Advantage HMOVerify general coverage by submitting an electronic 270 transaction through Availity ® or your preferred vendor. Connect with a Customer Advocate to check eligibility and telemedicine benefits by calling our Provider Customer Service Center at 1-800-451-0287. For Medicare Advantage members, call Blue Cross Medicare Advantage Network Management ...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)

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800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)Blue Essentials, Blue Advantage HMO, Blue Premier and MyBlue Health Provider Manual – Filing Claims - General Information. Addresses for Claims Filing & Customer Service Phone Numbers, cont. Plan / Group. Claims Filing Address. Blue Essentials: 1-877-299-2377. Blue Advantage HMO: 1-800-451-0287. Blue Premier: 1-800-876-2583.Non-contracting provider reimbursement, contact Provider Customer Service at 1-800-451-0287 for reimbursement information. Access the BCBSTX participating physician and professional provider Fee Schedule Request Form by selecting the county where services are provided from the Area/County List below. Complete the form and select Submit to ...Customer Service at 1-800-451-0287. (To access the Interactive Voice Response (IVR) system, you must have full member’s information, i.e., member’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the Dallas, TX 75266-0044. 1 (855) 267-0214. BCBS Customer Service. 1 (800) 451-0287. Medical Provider Call. 1 (855) 267-0214. Dental Customer Service.

Call our Interactive Voice Response (IVR) phone system at 1-800-451-0287. When should I expect to receive payment? Claims submitted to Medicare will be crossed over to the Blue Plan after they have been processed by the Medicare intermediary. This process takes 14 business days to occur. Medicare releases the claim to the Blue Plan.Blue Advantage HMO: 1-800-451-0287 Blue Premier: 1-800-876-2583 MyBlue Health - 1-800-451-0287 P.O. Box 660044 Dallas, TX 75266-0044 . BCBSTX Employees and Dependents: 1-888-662-2395 P.O. Box 660044 Dallas, TX 75266-0044 Addresses for Claims Filing & Customer Service Phone Numbers,HealthSelect of Texas® & Consumer Directed HealthSelectSM Key Contacts List Provider Customer Service 1-800-451-0287 Availity® Essentials (Obtain eligibility and benefits, authorizations and referrals, claims, claim status and remittance.) Availity Authorizations & Referrals (Online tool used to request referrals f or specialty care and prior ...Toll-free 1-800-451-0287 The following table provides claims filing and Customer Service addresses: Plan/Group Claims Filing Address Customer Service Address Blue Choice PPO Indemnity National Accounts BlueCard BCBSTX P.O. Box 660044 Dallas, TX 75266-0044 BCBSTX 75266-0044 Federal Employee Program (Group 27000) BCBSTX P.O. Box …Non-contracting provider reimbursement, contact Provider Customer Service at 1-800-451-0287 for reimbursement information. Access the BCBSTX participating physician and professional provider Fee Schedule Request Form by selecting the county where services are provided from the Area/County List below. Complete the form and select Submit to ...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)Call 1-800-729-2422 or the number on the back of the member ID card. Other Contact Information: For eligibility and benefits, contact Availity or other electronic vendor or call 1-800-451-0287, 8 a.m. to 8 p.m. CST, M-F. For claim status, contact Availity or other electronic vendor. For claim adjustments, submit a Claim Review Form or call 1 ...For BCBS of New Mexico members: Please call 1-877-723-5697, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Texas members: Please call 1-800-451-0287, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Montana members: Please call 1-866-739-4090, Monday through Friday 8:00 AM to 7:00 PM CST.If you have questions or need to request a claim adjustment, a document control number (claim number) is required. You may access the IVR by calling Provider Customer Service at 800-451-0287. Hours of availability are: Monday through Friday, 6 a.m. – 11:30 p.m. (CST), and Saturday, 6 a.m. – 6 p.m. (CST). Simply provide your National ...1-800-528-7264. Use Availity to check benefits, eligibility, claims and prior authorize services. ... 1-800-451-0287. BCBSTX Medical Care Management Department800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)phone system at 1-800-451-0287. Obtain Prior Authorization (if required) Prior authorization requirements are specific to the patient’s policy type and procedure being rendered. If prior authorization is required, services performed without prior authorization or that do not meet medical necessity criteria may be denied for payment, and the ...

800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)

For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)IVR at 1-800-451-0287 (See our Eligibility and Benefits IVR Caller Guide for instructions). Request Predetermination (if necessary) If prior authorization is not required, check the Medical Policy section of our Provider website to assess if predetermination may be needed. • Submit electronically - Availity Provider Portal using the Attachments- 1-800-451-0287 Blue Premier - 1-800-876-2583 MyBlue Health - 1-800-451-0287. Blue Essentials, Blue Advantage HMO, Blue Premier and MyBlue Health Provider Manual - O. ther Information. Overview. Updated 12-28-2023 J — 7. Member Complaint. Procedure The Plan complaint process, regarding quality of care orFor claim adjustments, submit a Claim Review Form or call 1-800-451-0287, 8 a.m. to 8 p.m CST, M-F For contract questions, contact your Network Management office All behavioral health benefits are subject to the terms and conditions as listed in the member’s benefit plan The Behavioral Health program is available only to those members whose ...Many examples of personification occur in Ray Bradbury’s dystopian novel “Fahrenheit 451,” and most of them have to do with the violent power that the government exercises over its...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)800-451-0287 877-774-8592 (Blue Cross Medicare Advantage Plans) 877-299-2377 (Blue Essential Plans) 800-676-2583 (Blue Card - Eligibility) 800-451-0287 (Blue Card - Claims) 800-451-0287 (Federal Employee Program - Claims) 800-442-4607 (Fderal Employee Program - Eligibility) Utah: 866-227-0913

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Select Education & Reference then select Forms. Call Blue Advantage HMO Provider Customer Service at 1-800-451-0287 (to adjust a claim, you must have a document control number (claim number). Claim Reviews and Correspondence should be sent to: Blue Advantage HMO P.O. Box 660044 Dallas, TX 75266-0044. Revised: June 2023. Page 1 of 3.Find the phone numbers, addresses and email for various BCBSTX services and programs, including provider portal, claims, eligibility, prior authorization and more. For general …1-800-451-0287 TDD: 1-800-735-2989 (for hearing impaired) BCBSTX provider portal. BCBSTX Provider Customer Service Numbers: BlueCard ® BlueCard is our out-of-area program that allows members from other Blue Cross and Blue Shield Plans to receive health care benefits when travelling or residing in another Blue Plan's service area. Eligibility ... Contact Us Today. For Our Members. BCBSTX Customer Care & BVA. For questions about your medical benefits, claims, and finding a doctor. 855-762-6084. TXHB Member Services. For questions about your enrollment or eligibility. 800-282-5385 (M–F, 7AM–6PM) Secure Contact Us Form. Texas Health Benefits Pool. TX Health Benefits. PO Box 141337. Consumer Cellular is a popular mobile phone carrier in the United States that offers affordable plans and excellent customer service. One of the ways customers can reach out to the...800-451-0287* Claim Status may be obtained through the Availity Claim Research tool or a web vendor of your choice. To adjust a claim, call Blue Advantage HMO Provider Customer Service: 800-451-0287* Verification does not apply to administrative services only (ASO) plans. All claims should be submitted electronically. BlueIt is the provider's responsibility to request payment directly from the member for non-covered services. If you have any questions about where to file your claim, please contact the Blue Cross and Blue Shield of Texas (BCBSTX) Provider Customer Service at 1-800-451-0287.It is the provider's responsibility to request payment directly from the member for non-covered services. If you have any questions about where to file your claim, please contact the Blue Cross and Blue Shield of Texas (BCBSTX) Provider Customer Service at 1-800-451-0287. For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT. 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)800-451-0287 to speak with a BCBSTX Customer Advocate. Updated 12-31-2021 Page F (h) — 5 Blue Choice PPO and BlueHPN Provider Manual - Filing Claims ...For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT. ….

It is the provider's responsibility to request payment directly from the member for non-covered services. If you have any questions about where to file your claim, please contact the Blue Cross and Blue Shield of Texas (BCBSTX) Provider Customer Service at 1-800-451-0287.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)By phone: 1-800-451-0287 COB form – complete and mail to: Blue Cross Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266. More information. United Healthcare. By phone: 1-866-801-4409 COB form – complete and fax to 801-567-5498 or mail to the address on the back of your member ID card. More information. Cigna. By phone: 1-800-244-6224. …The main theme of Ray Bradbury’s “Farenheit 451” is the danger of censorship. The book is set in the 24th century and the media has control over the masses. Individualism is not al...For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT.1-800-451-0287 . and select the prompt for verification. Note: Please be advised that verification is not applicable for all enrollees or health care providers. Routine eligibility check and benefit information may still be obtained when verification is not applicable. The verification process includes researching eligibility, benefits, andThis means that once the claim is processed as secondary by BCBSTX, any patient share amount shown to be owed on the primary carrier's explanation of benefits is no longer collectible. If you have questions regarding a specific claim, please contact Provider Customer Service at (800) 451-0287 to speak with a Customer Advocate. Coordination of ...HealthSelect of Texas® & Consumer Directed HealthSelectSM Key Contacts List Provider Customer Service 1-800-451-0287 Availity® Essentials (Obtain eligibility and benefits, authorizations and referrals, claims, claim status and remittance.) Availity Authorizations & Referrals (Online tool used to request referrals f or specialty care and prior ... 800-451-0287, 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.), 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.), Please note the Copay amount is on the front of the ID card. If you have questions, call Provider Customer Service: Blue Essentials: 1-877-299-2377 Blue Advantage HMO: 1-800-451-0287 Blue Premier: 1- 800-876-2583 MyBlue Health: 1-800-451-0287., 800-282-5385 (M–F, 7AM–6PM) Secure Contact Us Form. Texas Health Benefits Pool TX Health Benefits PO Box 141337 Austin, TX 78714-1337 Medical Claim Address Blue …, Mail the Claim Review form which is located on the BCBSTX provider website. Select Education & Reference. then select Forms. Call BCBSTX EPO Provider Customer Service at 1-800-451-0287. Claim Reviews and Correspondence should be sent to: BCBSTX. P.O. Box 660044 Dallas, TX 75266-0044., phone system at 1-800-451-0287. Obtain Prior Authorization (if required) Prior authorization requirements are specific to the patient’s policy type and procedure being rendered. If prior authorization is required, services performed without prior authorization or that do not meet medical necessity criteria may be denied for payment, and the ..., 1-800-451-0287* *Interactive Voice Response (IVR) system. subscriber’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the BlueChoice Physician & other Professional Provider, For BCBS of New Mexico members: Please call 1-877-723-5697, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Texas members: Please call 1-800-451-0287, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Montana members: Please call 1-866-739-4090, Monday through Friday 8:00 AM to 7:00 PM CST., This web page provides information on telemedicine and telehealth services for Blue Cross and Blue Shield of Texas (BCBSTX) members. It does not contain any information …, Blue Advantage HMO: 1-800-451-0287 Blue Premier: 1-800-876-2583 MyBlue Health - 1-800-451-0287 P.O. Box 660044 Dallas, TX 75266-0044 . BCBSTX Employees and Dependents: 1-888-662-2395 P.O. Box 660044 Dallas, TX 75266-0044 Addresses for Claims Filing & Customer Service Phone Numbers,, 1-800-451-0287. Updated 08-18-2023 Page F (b) - 2. Prompt Pay Legislation - Definition of a Clean Claim In order to be eligible for Prompt Pay penalties, providers must submit a clean claim. A clean claim includes all the data elements specified by the, NIST 800-53 security controls are a set of guidelines and standards developed by the National Institute of Standards and Technology (NIST) to help organizations improve their infor..., Call our Interactive Voice Response (IVR) phone system at 1-800-451-0287. When should I expect to receive payment? Claims submitted to Medicare will be crossed over to the Blue Plan after they have been processed by the Medicare intermediary. This process takes 14 business days to occur. Medicare releases the claim to the Blue Plan., Verify general coverage by submitting an electronic 270 transaction through Availity ® or your preferred vendor. Connect with a Customer Advocate to check eligibility and telemedicine benefits by calling our Provider Customer Service Center at 1-800-451-0287. For Medicare Advantage members, call Blue Cross Medicare Advantage Network Management ..., 1-800-451-0287 Member Customer Service . Phone: 1-888-697-0683 Language Line offers Translation Services . This option makes hundreds of languages available within 5 minutes. Phone: 1-800- 874-9426. for . Group. business supply code 70432 . 1-866-874-3972. for . Retail. business supply code, For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT., For most BCBSTX members, if you cannot submit your eligibility and benefit inquiries online, this information can also be easily obtained through our Interactive Voice Response (IVR) automated phone system at 800-451-0287, available Monday through Friday, 6 a.m. to 11:30 p.m., CST, and Saturday, 6 a.m. to 6 p.m., CST. Exceptions , +1 800-774-3892+1 800-642-9273. 45, Tennesse, +1 800-924-7141. 46, Texas, +1 800-451-0287. 47, Utah. +1 866-227-0913+1 800-351-2370. 48, Vermont, +1 833-592- ..., Customer Service at 1-800-451-0287. (To access the Interactive Voice Response (IVR) system, you must have full member’s information, i.e., member’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the , 16945 Northchase Drive, Ste. 1800, Houston, TX 77060. Email Us: Click here Phone: 800-523-8422 Local Phone: 281-847-8422 Fax: 281-847-8424, It is the provider's responsibility to request payment directly from the member for non-covered services. If you have any questions about where to file your claim, please contact the Blue Cross and Blue Shield of Texas (BCBSTX) Provider Customer Service at …, In the ever-evolving world of cybersecurity, staying ahead of potential threats and vulnerabilities is crucial. One valuable resource that organizations can turn to for guidance is..., 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.), Jan 1, 2008 · For claim status inquiries, contact BCBSTX at 1-800-451-0287. When should I expect to receive payment? The claims you submit to the Medicare intermediary will be crossed over to the Blue Plan only after they have been processed by the Medicare Intermediary. This process may take up to 14 business days. , If a claim is submitted using an unlisted J-Code (e.g. J3490) and a valid CPT/HCPCS code exists for the drug being administered, BCBSTX will deny the service line and request the provider to resubmit using the correct CPT/HCPCS code. If a claim is submitted with an unlisted J-Code (e.g. J3490) and there is no other CPT/HCPCS code for the drug ..., Uncover the identity of an unknown caller with our free reverse scam phone number lookup tool. Discover who's calling you and avoid scams and robocalls, 1-800-528-7264. Use Availity to check benefits, eligibility, claims and prior authorize services. Telemedicine . MD Live . Phone: 1-888-450-1572 . ... 1-800-451-0287. BCBSTX Medical Care Management Department (Clinical information for a prior authorization or predetermination for medical healthcare services,, Mail the Claim Review form which is located on the BCBSTX provider website. Select Education & Reference. then select Forms. Call BCBSTX Provider Customer Service at 1-800-451-0287. Claim Reviews and Correspondence should be sent to: BCBSTX, P.O. Box 660044 Dallas, TX 75266-0044. Revised: June 2023., 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.), 800-451-0287 to speak with a BCBSTX Customer Advocate. Updated 12-31-2021 Page F (h) — 5 Blue Choice PPO and BlueHPN Provider Manual - Filing Claims ..., For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT. , For claim adjustments, submit a Claim Review Form or call 1-800-451-0287, 8 a.m. to 8 p.m CST, M-F For contract questions, contact your Network Management office All behavioral health benefits are subject to the terms and conditions as listed in the member’s benefit plan The Behavioral Health program is available only to those members whose ..., Updated June 02, 2022. An Anthem (Blue Cross Blue Shield) prior authorization form is what physicians will use when requesting payment for a patient’s prescription cost. The form contains important information regarding the patient’s medical history and requested medication which Anthem will use to determine whether or not the prescription is …